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Complimentary Returns and exchanges:
Returns for exchange or refund can be made within 30 working days from date of reception.
Please note that products marked as FINAL SALE cannot be exchanged or returned at any time.
To return or exchange a product, follow these steps:
Login into your account on Zadig & Voltaire’s website, on your Dashboard, select “Return a product”. Select items you wish to return and return modality “refund” or “exchange” (add a comment explaining your whishes for an exchange), then validate your return. Print the return request and place a copy of it and of the documents attached to your order in an appropriate shipping box. Affix our prepaid UPS domestic return label to that shipping box and drop it off at any UPS pick-up location, Home Depot and/or Staples Ship Center (for your closest location please visit www.ups.com).