Privacy Policy

Effective as of April 30th, 2012


In order to make your visits to the Website as responsive as possible, we collect information when you visit us.  To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what information the Website collects, and how the Website uses that information.  We gather certain types of information about our users and we believe that you should fully understand our policy and terms and conditions surrounding the capture and use of that information.

This privacy policy statement applies only to the information collected online by the Website.

  1. Information Collected Online

    1. General Browsing.The Website gathers navigational information about the areas of the Website that visitors visit.  This information allows us to see which areas of our Website are most visited and helps us improve the quality of your online experience by providing more of the most visited and desired features and services.  Additional non-personally identifiable information such as domain type, browser version, and service provider may be collected which will provide information regarding the general use of our Website.

    2. Personally Identifiable Information We Collect

    3. The Website collects personally identifiable information from you only when you voluntarily provide us with this information.  You can provide us with this personally identifiable information in many instances throughout our Website, including when you interact in the following ways: placing an order through the Website; establishing an account; adding information to your account, creating address entries, emailing an item to yourself or someone else; entering a contest or sweepstakes; taking a survey; contacting us with a comment or question; signing up to receive emails about our Products and services; or applying for a job online.  The Website also collects and retains information about purchases you make on the Website.

    4. Categories of personally identifiable information collected online include your name, address, gender, month and day of birth, email address, telephone number, mobile phone number, the recipient’s name, address and email address, and any other information you choose to provide.

  2. Pages That Zadig & Voltaire Has On Social Media Sites

    1. Personal information may be collected directly by the Website through Social Media Pages and may also be collected by the social media site hosting Zadig & Voltaire’s Social Media Page.

    2. The social media sites where Zadig & Voltaire has its Social Media Pages may provide aggregate information and analysis to Zadig & Voltaire about visitors’ use of our Social Media Pages.  This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages.  Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and their use of the content.

  3. Information We Collect If You Apply For A Job.

    If you want to work for us, you can submit a curriculum vitae or resume online.  When you fill in an online employment application, we will collect personal data such as your name and contact details.  We will use this information to evaluate you as a candidate for the position for which you applied and to contact you about the position.

  4. Using Information We Collect Online

    1. The Website uses the information it collects to fulfill Orders, to fulfill your requests, to contact you or the product recipient(s) in the event of order or delivery difficulties, to send communications regarding our Products, services and promotions, to respond to your inquiries, to conduct surveys, sweepstakes or contests, to develop our products, services, and the Website, and to consider you for employment.  Zadig & Voltaire uses the information collected on its Social Media Pages to send communications regarding our Products, services and promotions; to respond to your inquiries; to conduct surveys, sweepstakes or contests; and to develop our Products and services.

    2. If you no longer wish to receive emails from the Website, please follow the “unsubscribe” instructions included on every newsletter sent by Zadig & Voltaire or unsubscribe through your online account.  Please be aware, however, that even if you request to be removed from our email marketing list, you may still receive email confirmations for any Orders placed through the Website.  If you no longer wish to receive marketing materials from Zadig & Voltaire via regular postal mail, please contact and tell us in your comments that you want to be removed from Zadig & Voltaire’s postal mailing list, including the postal address you wish to have removed.

    3. If you signed up to receive mobile messages from Zadig & Voltaire, but no longer wish to receive these mobile messages, simply follow the opt-out instructions included in each mobile message.

  5. Information We Share With Third Parties 

    1. Personal information that you provide will be used for marketing and promotional purposes only by Zadig & Voltaire, its affiliates and non-affiliated third party companies that we have specially selected to offer you promotions, products or services.  We do not otherwise rent or sell to third parties your personally identifiable information entered on the Website.

    2. We make the names and postal addresses in our postal mailing list, sometimes categorized by purchasing information, available to our partners for their marketing purposes.  If you would like to make sure that we do not disclose your name and postal mailing address to our partners for their marketing purposes, please email us at

    3. We may use third parties to assist us with this Website and our e-commerce business.  Some examples of the assistance that may be provided to us by third party service providers include: fulfilling orders, processing payments, providing electronic online investor information, monitoring site activity, providing fraud prevention services, conducting surveys, administering and maintaining employment application information, administering and sending mobile messages, and administering emails.  Some of these service providers will be located outside of the United States.

    4. We may disclose specific information about you if required by applicable law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of the Website, the Website itself, or the public.

    5. If Zadig & Voltaire were ever merged with, be acquired by or acquire another business entity, some or all of the personal information collected about you could be shared with this entity, as well as be retained by Zadig & Voltaire.  In that event, we will make reasonable efforts to have your privacy preferences honored.

  6. [U.S. Users.  If you are visiting the Website from the United States, your connection will be through servers located in France, your Orders placed through the Website will be accepted and processed in and shipped from the United States, and information that you provide will be processed and maintained by us in our Web servers and internal systems located in France.  With respect to personal information you provide to Zadig & Voltaire on the social media pages, once received by Zadig & Voltaire from the social media sites, it is maintained and processed by us on servers and internal systems located in France.]

  7. Cookies

    1. What Are Cookies and How Do We Use Them? The Website uses a browser feature known as a cookie, which itself does not contain personal information, although it will enable us to relate your use of the Website to information that you have specifically and knowingly provided.  The cookies are typically stored on your computer’s hard drive.  Information collected from cookies is used by the Website to evaluate its effectiveness, analyze trends and administer the Website.  The information collected from cookies allows us to determine such things as which parts of the Website are most visited and difficulties our visitors may experience in accessing the Website.  With this knowledge, we can improve the quality of your experience on our Website by recognizing and delivering more of the most desired features and information, as well as by resolving difficulties.  In addition, the Website uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited the Website in the past.  This allows visitors to the online store to maintain shopping carts between visits.  You can refuse cookies by turning them off in your browser.  If you have set your browser to warn you before accepting cookies, you will receive a warning message with each cookie.

    2. Third Party Cookies. We use third-party service provider(s) to assist us in better understanding the use of the Website.  Our service provider(s) will place cookies on your computer and will receive information that we select that will inform us of things such as how visitors navigate around the Website, what features are most used, what Products are browsed and will also aggregate purchasing information.  Our service provider(s) analyzes this information and provides us with aggregate reports.  The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors’ interests in the Website and how to better serve those interests.  The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are visiting the Website.

  8. Updating Your Personal Information.

    We prefer to keep the personal information of users who have created an online account accurate and up-to-date.  To do this, we provide you with the opportunity to update or modify your personal information, including your billing address and preferred shipping information.  You can log-on to your account with your email address and password, and you will see a menu where you can update your information. 

  9. Privacy Of Children On Our Website.

    Zadig & Voltaire does not knowingly collect or use any personal information from children under the age of 13.  Zadig & Voltaire does not sell Products for purchase by children under the age of 13 and all children’s Products are for purchase by adults only.  No information should be submitted to the Website by visitors less than 13 years of age.

  10. Links.

    For your convenience, the Website may contain links to other websites that are not under our control.  We are not responsible for them and this policy does not apply to those websites or any other companies that we do not own or control.  The Website does not evaluate and is not responsible for the privacy practices or the content of such websites.  We encourage you to seek out and read the privacy policies on each linked site to ensure that you are comfortable with the other websites’ privacy policies and practices.

  11. Your California Privacy Rights.

    Zadig & Voltaire collects different types of personal information about you online and offline, as described in this privacy policy.  California law permits customers of Zadig & Voltaire who are residents of the State of California to request certain information regarding Zadig & Voltaire’s disclosure of such personal information during the prior calendar year, in addition to the names and addresses of the third parties that received such personal information during the prior calendar year for their direct marketing purposes or, if not feasible, examples of the products and services marketed by such third parties.  If you would like to make such a request, please send us a letter at the following address: ZV France, 55/57 Rue Saint Roch, 75001 Paris, or send us an email to with the words “California Privacy Rights” in the subject line.

  12. Your French and European Privacy Rights.

    In addition, and without limitation, to your rights to unsubscribe as set forth in Section D.2. hereof, under Article 34 of French Law 44-87 dated January 6, 1978, you have the right to amend and modify your own personally identifiable information.  To achieve this, please send an e-mail to ZV France at, or a letter by regular mail to ZV France, 55/57 Rue Saint Roch, 75001 Paris, attention Data Privacy Administrator, stating your personal details and account reference at Zadig & Voltaire.  Requested changes will be implemented within four to six weeks.  The Website has been registered with the CNIL---Commission Nationale Informatique et Liberté on March 9, 2006 under the registration number 1154476.

  13. Updates to Privacy Policy.

    As we continue to offer our visitors new and different types of content and services, the Website may modify our information collection, use, or disclosure practices.  Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement accordingly.

  14. Special Cases.

    We reserve the right to disclose your personal information in special cases in which we have reason to believe that disclosing such information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website users, or anyone else who could be harmed by such activities.  We may disclose your personal information without notice to you in response to a subpoena or when we believe in good faith that the law permits it or to respond to an emergency situation.  Specific areas or pages of the Website may include additional or different provisions relating to collection and disclosure of personal information.  In the event of a conflict between such provisions and this privacy policy, such specific provisions will apply.

  15. Security Statement.

    We operate secure date networks provided by industry standard firewall and password protection systems to protect against the loss, misuse and alteration of information under our control.  While we use reasonable efforts to safeguard the confidentiality of your information, we cannot guarantee that data will always remain secure due to transmission errors, outside events, third party hacking or other causes.  We will comply with all privacy laws and make any legally required disclosures regarding breaches of the security, confidentiality or integrity of personal data consistent with our ability to determine the scope of a breach and our obligations to law enforcement.  Zadig & Voltaire limits the number of employees that have access to the databases that contain personal data, and Zadig & Voltaire employees are advised of the importance of confidentiality.  [In addition, it is our policy to never send your payment card number via email.  As an added safeguard, the Website does not collect and store payment card information.]  Payment is processed through our dedicated space on Ogone payment platform which ensures the security and recording of the payment order.

  16. Supported Web Browsers.

    The Website supports the following web browsers: Mozilla Firefox 3.0+, Microsoft Internet Explorer 7.0+, Apple Safari 4.0+, and Google Chrome 17+.

  17. Questions/Contact Us.

    If you have any questions, comments or concerns regarding our privacy practices, please email us at